Terms and Conditions 

Please read through our terms and conditions carefully

Bookings

All bookings are subject to the terms and conditions as specified in this document unless otherwise arranged and confirmed in writing with the Owner. Facsimile, Internet or Telephone bookings will be held with the prior agreement of the Owner for a period of seven days to allow for the completed booking form and initial deposit to be received. A non-refundable deposit of 25% of the rental charge is payable when making the reservation. The balance of the rental charge must be paid no later than eight weeks prior to your intended arrival date, failing which the deposit may be forfeited and the reservation cancelled at the discretion of the Owner. Reminders for payment will not normally be sent. In the event of late payment, the Owner reserves the right to cancel the reservation. If a booking is made eight weeks or less from the intended date of arrival, the whole of the rental charge must be paid at the time of the booking.

Damages

The Guest agrees to reimburse the Owner in full. Any substantial damages or breakage’s caused by the Guest, the Guest’s family or those on the property at the invitation of the Guest, or unacceptable behaviour of the Guest, the Guest’s family or those on the property at the invitation of the Guest may result in immediate eviction without compensation or claim for loss and damages from the Owner. In this event the Owner will not have any further contractual obligations to the Guest.

Rental Period

The rental period will commence on the agreed date of arrival until the agreed departure date. The rental period can only be varied in writing by and with the prior agreement of the Owner. Arrangements will be made for the manager to supply keys for the villa to the guests upon their arrival.

Number of Guests

The number of people staying in the villa must not exceed the number specified in the literature promoting the villa unless prior written agreement has been made with the Owner. The Owner reserves the right to cancel the rental if the number of people arriving at the villa exceeds those notified and agreed on the booking form.

Services

Rental charges are inclusive of electricity, gas and water charges. Our housekeeper will regularly tidy the villa and change the linen during the course of your stay, however we would ask that you maintain a reasonable state of cleanliness throughout the villa and clean all dishes and cutlery when used. Rubbish should be removed from the villa on a regular basis.

Linen Sheets, pillowcases, bedspreads, bathroom towels, hand towels and tea towels are all provided and will be changed on a regular basis. We do not supply beach towels.

Facilities

Whilst every effort has been made to ensure that the descriptions of the villa and its nearby facilities are accurate, the Owner cannot accept any responsibility or liability for any changes. It should be noted that conditions in Barbados are quite different from those experienced in the United Kingdom and the Owner can not be held responsible for technical problems, nor can they accept responsibility for animals, birds or insects which may be present in or around the property. The use of the villa and the amenities offered is entirely at the Guests own risk. Guests and their parties leaving personal belongings in or around the villa do so entirely at their own risk and the Owner cannot be held responsible for any injuries or losses however caused.

Cancellation

Deposits are non refundable. However, in the case of cancellation the deposit can be transferred to another date providing we are notified no later than eight weeks prior to the original intended arrival date.

Insurance

The villa is maintained to a high standard for your comfort and safety. The Owner does not accept responsibility for any personal injury or accidents, which may occur. We strongly recommend that Guests arrange for appropriate holiday insurance for the duration of your stay.

Complaints

In the unlikely event of a complaint about the villa, this should be reported to our local representative immediately. Failure to do so may result in the Owner being unable to address the complaint. Complaints cannot be accepted after the Guest has returned home and there has been no opportunity to rectify matters during the rental period.

Please note Smoking is not permitted within the Villa